Privacy Policy
Last updated: April 19, 2026
1. Introduction
SwarmSeller LLC ("SwarmSeller", "we", "our", or "us") operates swarmseller.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your personal information when you use our Platform. By using the Platform, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of the Platform immediately. This Platform is intended for users in the United States. If you are accessing the Platform from outside the United States, you do so at your own risk and are responsible for compliance with your local laws.
2. Information We Collect
We collect the following categories of personal information: INFORMATION YOU PROVIDE DIRECTLY: — Account information: name and email address provided through Google OAuth authentication — Profile information: any additional profile details you choose to provide — User content: swarm configurations, system prompts, inputs submitted when running swarms, and any content you publish to the marketplace — Communications: messages you send us via the contact form or email INFORMATION COLLECTED AUTOMATICALLY: — Usage data: swarms you build, run, purchase, or publish; features you use; pages you visit — Technical data: IP address, browser type and version, operating system, device identifiers, referring URLs, and timestamps — Cookies and similar technologies: session cookies for authentication and functionality cookies for platform operation PAYMENT INFORMATION: — Payment processing is handled entirely by Stripe, Inc. We do not store, process, or have access to your full credit card number, CVV, or banking details. We receive payment confirmation, transaction IDs, and associated metadata from Stripe. Stripe's privacy policy governs the handling of your payment data.
3. How We Use Your Information
We use the information we collect for the following purposes: — To provide, operate, maintain, and improve the Platform — To process transactions and send purchase confirmations and receipts — To authenticate your identity and maintain account security — To send administrative communications including changes to our terms, policies, and platform features — To respond to your support requests, questions, and feedback — To monitor and analyse usage patterns, performance, and trends to improve the Platform — To detect, investigate, and prevent fraudulent transactions, abuse, and violations of our Terms of Service — To comply with legal obligations and enforce our Terms of Service — To send marketing communications where you have consented (you may opt out at any time) Legal basis for processing (where applicable): contract performance, legitimate interests, legal obligation, and consent.
4. AI Model Data Processing
When you run a swarm, your input is transmitted to third-party AI model providers including Anthropic (Claude), OpenAI (GPT-4o), Google (Gemini), xAI (Grok), and Perplexity. Each provider processes your data according to their own privacy policies and terms of service, which we encourage you to review. We do not sell, license, or share your inputs or outputs with any third party for advertising or marketing purposes. We do not use your inputs or outputs to train our own AI models. Please do not submit sensitive personal information — including Social Security numbers, financial account numbers, medical records, or passwords — as inputs when running swarms.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances: SERVICE PROVIDERS: We share information with trusted third-party vendors who assist us in operating the Platform, including Supabase (database hosting), Stripe (payment processing), Vercel (web hosting), and Resend (email delivery). These parties are contractually bound to protect your information and may only use it to provide services to us. MARKETPLACE LISTINGS: When you publish a swarm, your swarm name, description, category, example prompt, usage instructions, and sample output become publicly visible on the marketplace. Your email address is never publicly displayed. LEGAL REQUIREMENTS: We may disclose your information if required to do so by law, subpoena, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal process. BUSINESS TRANSFERS: In the event of a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on the Platform of any such change in ownership or control. AGGREGATED DATA: We may share aggregated, anonymized, non-personally identifiable information for research, marketing, analytics, and other business purposes.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services and comply with our legal obligations. Specifically: — Account information: retained for the duration of your account and up to 3 years after closure for legal compliance purposes — Transaction records: retained for 7 years for tax and accounting compliance — Usage logs: retained for 12 months — Support communications: retained for 3 years You may request deletion of your account and personal information by contacting us at swarmsellerofficial@gmail.com. We will respond within 30 days. Note that we may retain certain information as required by law or for legitimate business purposes such as fraud prevention.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information: ACCESS AND PORTABILITY: You may request a copy of the personal information we hold about you. CORRECTION: You may request that we correct inaccurate or incomplete information. DELETION: You may request deletion of your personal information, subject to certain legal exceptions. OPT-OUT OF MARKETING: You may opt out of marketing communications at any time by clicking "unsubscribe" in any marketing email or contacting us at swarmsellerofficial@gmail.com. To exercise any of these rights, contact us at swarmsellerofficial@gmail.com. We will respond within 30 days. We may need to verify your identity before processing requests.
8. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act ("CCPA"): — The right to know what personal information we collect, use, disclose, and sell — The right to request deletion of your personal information — The right to opt out of the sale of your personal information — The right to non-discrimination for exercising your privacy rights WE DO NOT SELL YOUR PERSONAL INFORMATION. We have not sold personal information in the preceding 12 months. To exercise your CCPA rights, contact us at swarmsellerofficial@gmail.com with the subject line "California Privacy Request." We will respond within 45 days as required by law. Categories of personal information we collect: identifiers (name, email, IP address), commercial information (transaction history), internet activity (usage data), and inferences drawn from this data.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Platform. We use the following types of cookies: ESSENTIAL COOKIES: Required for authentication, security, and core Platform functionality. These cannot be disabled without affecting Platform operation. FUNCTIONAL COOKIES: Used to remember your preferences and settings such as dark/light mode. ANALYTICS COOKIES: Used to understand how users interact with the Platform to improve our service (if applicable). You may control cookies through your browser settings. Disabling essential cookies will affect your ability to use the Platform. We do not currently respond to browser Do Not Track signals, but we do not use tracking cookies for advertising purposes.
10. Data Security
We implement commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), secure database hosting through Supabase, and access controls limiting data access to authorized personnel. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you within 72 hours of discovery via email and/or prominent notice on the Platform, as required by applicable law.
11. Children's Privacy
The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at swarmsellerofficial@gmail.com and we will take steps to delete such information within 30 days. If we discover we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly.
12. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by SwarmSeller.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on the Platform with a new "Last updated" date and by sending an email notification to registered users at least 30 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at: SwarmSeller LLC swarmsellerofficial@gmail.com We will respond to all privacy inquiries within 5 business days. If you believe we have not adequately addressed your concern, you may have the right to file a complaint with your applicable data protection authority.